Shipping policy

Welcome to Babwê! We’re committed to delivering your order as quickly and efficiently as possible. Our shipping process ensures that your apparel items, shipped from our facilities in China and other areas, arrive safely and in a timely manner. Below, you’ll find all the details you need about shipping times, tracking, and policies.  

All orders are processed within 2-5 business days. Once your order is confirmed, you will receive an email notification with your shipping details. For shipping times, standard delivery typically takes 10-20 business days depending on your location, while express delivery takes 5-10 business days. Shipping costs are calculated at checkout based on your destination or at a fixed price depending on our operations. Please note that shipping times are estimates and may vary due to customs clearance or other unforeseen circumstances.  

Once your order is shipped, we will provide you with a tracking number via email so you can monitor its progress. Please allow 2-3 business days for tracking information to update. It’s important to note that your order may be subject to import duties, taxes, or VAT upon reaching your country. These additional charges are the responsibility of the customer, as Babwê does not cover them. If an order is $USD 300 or more, we will take on the charges.  

We strive to ship to most international destinations, but if your country is not available at checkout, feel free to contact us at askbabwe@gmail.com for assistance. If your package is delayed, lost, or damaged during shipping, please reach out to us with your order details, and we will work with our shipping partners to resolve the issue.  

For information about returns or exchanges, please refer to our Return Policy. If you have any other questions about your order or our shipping policy, you can contact us at askbabwe@gmail.com or through our website’s contact form. Thank you for shopping with Babwê and supporting our mission! We strive to provide you with the best services.